Privacy Policy
1. Introduction
At Home Expo Events (accessible via homeexpoevents.com), we are fully committed to safeguarding your privacy and handling your personal information with the utmost respect, transparency, and in full compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We understand the importance of privacy and are committed to protecting the confidentiality and integrity of the personal data collected from visitors, users, exhibitors, and customers.
2. Scope of This Policy and Data Controller Role
This Privacy Policy describes how Home Expo Events (“we,” “us,” or “our”) processes personal data collected through our website, homeexpoevents.com, and through related services, communications, and transactions. Home Expo Events is the “data controller” for purposes of the GDPR and the “business” under the CCPA, meaning we determine the purposes and means of processing your personal data.
This policy applies to all users of our website and services, including event attendees, vendors, and registered account holders.
3. Categories of Data We Process
We collect and process the following categories of personal data:
a. Usage Data
Includes information such as device identifiers, Internet Protocol (IP) addresses, browser type, operating system, referring URLs, pages visited, session duration, and interaction data. This data may be collected automatically through cookies and analytics technologies.
b. Account Data
Includes name, email address, phone number, mailing address, and account credentials provided during event registration, user account creation, and demographic surveys.
c. Profile Data
Includes information regarding event interests, product preferences, browsing behavior on homeexpoevents.com, and historical interactions.
d. Communication Data
Includes your contact history, support requests, email correspondence, chat logs, and any feedback or queries submitted through our contact forms or customer support channels.
e. Technical Data
Includes device type, browser configuration, system settings, network provider, and other technical identifiers used to ensure optimal service provision and security.
f. Transaction Data
Includes billing information, payment card details processed through secure gateways, order confirmations, purchase histories, and delivery details, when applicable.
g. Preference Data
Includes your preferences in receiving marketing communications, opt-in or opt-out statuses, event notification settings, and indicated areas of interest relevant to home shows and vendor products.
4. Legal Bases for Processing Personal Data
We process personal data based on the legal grounds established under applicable privacy laws, which include:
– Consent: Where you have given clear permission for us to process your personal data for specific purposes (e.g., marketing subscriptions).
– Contractual Necessity: Where processing is necessary to fulfill our contractual obligations to you, such as providing access to events, processing transactions, or delivering vendor communications.
– Legitimate Interests: For activities such as internal analytics, fraud prevention, network security, and improvement of website functionality, provided such interests do not override your fundamental rights or freedoms.
– Legal Obligation: Where processing is necessary to comply with a legal obligation to which we are subject, including tax, financial, or regulatory requirements.
5. Your Rights
Subject to applicable laws, you have the following rights regarding your personal data:
– The right to access: You may request a copy of personal data we hold about you.
– The right to rectification: You may request correction of inaccurate or incomplete data.
– The right to erasure: You may request deletion of your personal data unless we are legally required or permitted to retain it.
– The right to restrict processing: You may request that we limit the processing of your personal data under certain conditions.
– The right to data portability: You may request to receive your data in a structured, commonly used, and machine-readable format for transmission to another service.
– The right to object: You may object to processing based on our legitimate interests or for direct marketing purposes.
– The right to withdraw consent: Where processing is based on your consent, you may withdraw your consent at any time.
To exercise these rights, please contact us at [email protected] with your request.
6. Security Measures
We apply industry best practices and technical safeguards to protect your personal data from unauthorized access, loss, misuse, or disclosure. These measures include secure data storage, access restriction policies, firewalls, dual-factor authentication, regular backups, and staff training. We continually assess and refine our security practices to preserve the confidentiality, integrity, and availability of personal information.
7. International Transfers
Where we transfer your personal data outside of your jurisdiction (e.g., from the EU to the United States), we do so in accordance with international data transfer laws, primarily via Standard Contractual Clauses approved by the European Commission or other recognized transfer mechanisms. These safeguards ensure that your transferred data is provided with an adequate level of protection in compliance with applicable regulations.
8. Data Retention
We retain personal data only for as long as necessary for the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Retention periods are determined based on:
– Usage Data: up to 24 months
– Account and Profile Data: retained for the duration of the account and up to 36 months following account deactivation
– Communication Data: retained for up to 24 months from the date of last contact
– Technical and Transaction Data: retained up to 7 years for compliance with tax and accounting obligations
– Preference Data: retained until preference withdrawal or deletion request
9. Cookie Policy
We use cookies and other tracking technologies to enhance user experience, ensure website functionality, and analyze web traffic. Our cookie categories include:
– Essential Cookies: Required for enabling navigation and access to website features (e.g., log-in functionality).
– Functional Cookies: Enable website personalization, such as saving user settings and preferences.
– Analytics Cookies: Help us understand how users interact with homeexpoevents.com, improve performance, and measure effectiveness.
– Performance Cookies: Monitor technical performance and reliability of site features.
No cookies are deployed for the sale of your personal data.
10. Cookie Management and Compliance
Upon your first visit to homeexpoevents.com, we request your cookie preferences through a compliant cookie banner in accordance with GDPR and CCPA obligations. You may update or withdraw your cookie consent at any time via our cookie settings interface or device browser options. Users protected under CCPA have the right to opt out of the sale or sharing of their personal information.
11. Special Protections for Children
We do not knowingly collect or solicit personal data from individuals under the age of 13. If we become aware that we have collected personal data from a child under 13 without verifiable parental consent, we will delete such data without delay. Parents or guardians who believe their child may have submitted personal data should contact us immediately at [email protected].
12. Updates to this Policy
We may revise this Privacy Policy from time to time to reflect changes in our processing practices, legal obligations, or technologies. Updated versions will be posted on homeexpoevents.com, and in cases of significant changes impacting your rights, we may provide additional notice or request renewed consent where legally required. Continued use of our site signifies your acceptance of the revised policy.
13. Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please email our Privacy Team at:
We are committed to upholding your privacy rights and ensuring transparent, ethical data practices across all interactions on homeexpoevents.com.